Reset Password

Your search results
General Questions
Booking a Space
Being a Host

Help Center

You can find general questions about how to use Placeuse here. We are always adding new questions to our Help Center, if there’s a question you need answered feel free to contact us.

Our regular support hours are Monday-Friday from 9am-5pm EST. If you reach out to us outside of those times, we’ll get back to you as soon as we can.

General Questions

What is Placeuse?

Placeuse is an online marketplace for booking and listing short-term spaces for any production or events. Our platform offers unique studios and spaces to book in some of the largest cities in North America. Find a space, send booking requests to space owners, book your space and pay for it, all on our online platform. If you own a studio, list your space in minutes for free. Our mission is to bring bookers and studio owners together to make booking spaces a simple process.

What kind of spaces are on Placeuse?

You can find a number of different types of spaces to book on Placeuse, including:
Recording Studios
Rehearsal Spaces
Photography Studios
Film Studios
Event Spaces
Fitness Spaces
Dance and Yoga Studios
Rooftops
Galleries
Theatres
Off-sites
Co-working/Meeting Spaces
And other studios and spaces!

How do I get started?

Once you’ve signed up you can start booking spaces or listing your space. You can add your name and other information to your profile on the “Profile” page in the menu tab.

When will Placeuse be in my city or country?

Placeuse is currently available in New York City, Los Angeles, Philadelphia, Houston, Minneapolis, Pittsburgh, Toronto, and Calgary. You can check back on the site every now and then to see when we’ve expanded to your city, or email us at support@placeuse.com to let us know where you’d like to see Placeuse.

Booking a Space

How do I book a space?

The first step is to find a space that fits your needs. Once you’ve found the right space, you can send a booking request to the Space Owner with details about your booking. The Space Owner will then accept or reject your booking within several days.

When do I pay?

Once the Space Owner has accepted your booking request, you can pay for the booking by credit card on the “Bookings” page. Please note that all prices on listings are in United States Dollar (USD) currency.

How far in advance do I have to book a space?

We recommend that you book a space at least 2-3 weeks ahead of time. The further out you book a space the better chance that it will be available to be booked.

What is the Placeuse processing fee for guests?

Placuse charges guests a processing fee to help cover the costs of running our business, including completing your booking transaction and providing support. The fee is set at 5% and is added to all bookings.

Being a Host

How do I list my space?

Navigate to the “List Your Space” page found in the menu tab. Fill in all the information about your space and press “Save & Continue” to continue to the next step. Once you’ve filled in all the relevant information about your space and pressed “Save & Finish” on the last step, your space will be listed.

What kind of spaces can be listed on Placeuse?

You can list a number of different types of spaces on Placeuse, including:
Recording Studios
Rehearsal Spaces
Photography Studios
Film Studios
Event Spaces
Fitness Spaces
Dance and Yoga Studios
Rooftops
Galleries
Theatres
Co-working Spaces
And more! We accept spaces that can be booked for creative projects and events.

How does the reservation process work?

Making reservations is easy with Placeuse. You’ll receive a message in your Inbox and an email when someone has booked your space. You can view the details of the booking request on the “Reservations” page found in the menu tab, and choose to either accept or reject the booking. If you accept the booking request the booker will then be able to pay for the booking.

How do I get paid?

We’ll send your payout to you within 24-48 hours after the booker has successfully used your space. We send payouts to Space Owners through PayPal, so we ask that you add your PayPal email address on the “Profile” page so we can send your payout to you.

Placeuse takes a 10% commission fee from Space Owners for each space booked. Space Owners will also be charged a fee of 2.9% + $0.30 from their payout by PayPal once they have accepted the payout on PayPal.

Example: a Space is booked for 1 hour at $100. Placeuse receives $10 from the booking and the remaining $90 is sent to the Space Owner. The Space Owner receives their payout through PayPal, after PayPal’s fee of 2.9% + $0.30 is deducted, leaving the Space Owner with a total payout of $87.09.

How can I edit my listing?

Go to the “Your Listings” page in the menu tab and click the “Edit Space” button on the listing you’d like to edit.


More Questions?

Contact our support team anytime by reaching out to support@placeuse.com.